Hello,
When trying to convert (by right clicking) an Office document (doc, xls) from a network location on one user's account, I get the following error:
"The file you have selected for conversion doesn't have any data. (Zero Length file) Please select another."
The user can convert from within Word itself using the add-on but not by right clicking. The user is able to convert by right clicking any file other than Office files from within the network location.
It works if the user moves the Office files to their desktop and then converts by right clicking.
It worked for the user before.
I (the network administrator) am able to convert Office from the network location by right clicking. The user has full rights to their network share (and can convert any file from the network share other than Office files).
I have attempted reinstalling Office and Adobe Reader X, as well as installing a trial of XI. This happens on multiple computers (same scenario as above.. normal user can convert any file from a network location other than Office files, admin can do Office files too).
Very odd issue.
Any ideas?