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Changing standard job options in a cloud system

I have a client who runs an Access program to convert a couple of documents into a PDF image that they then email out.  The first page is a document, but the second one is an image.


The problem is the image is compressed to a very small unreadable image and I believe the Standard printer options, in the images configuration, I need to turn off the compression but it is not allowing me to save the changes even if I log on as administrator.  When I create a new job option and save it as something else, it does not show in the drop box of job options.

 

I need to know how to turn off the image compression options in the Adobe PDF printer settings and any help would be much appreciated.

 

Thanks.


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