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Unable to save as jpeg

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I have had no luck searching for an answer on this question on this forum or via google. I am unable to save a pdf as a jpeg (,jpg) or any other other formats under Save As. It APPEARS to be saving it, but when I go to the folder in which I saved it, it is not there. My work around is to use an online free converter, but not sure why this stopped working via my program.

 

Using:

Adobe Acrobat Pro x, version 10.1.7

Windows 7, 64 bit

 

So steps I take:

Start with Word doc

Convert to PDF

Open PDF

Save As jpeg

Dialogue box opens, asking what I want to name the file and where to save

Hit ok

Dialogue box disappears

Open destination folder... and it's not there (have also tried doing a search on Pc to see if went somewhere else, but no avail).

 

Thank you!


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