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Unable to open PDF, Undefined Error, command Get

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I am on Adobe Acrobat Pro 11.0.5 and the person sending me a document or trying to read one I send in also on 11.0.5.  I am running on Windows 7, 64 bit.

 

Some, but not all documents that are scanned and saved as a PDF file will not open on the other person's system.  The open results in two pages with the first blank and the  second showing:

 

 

ERROR: undefined

OFFENDING COMMAND: get

STACK:

/quit

-dictionary-

-mark

 

I have serached the web and have not found any solution.  I checked the document security on one that was sent to me that fails and it shows "no secuity".  I do not recal ever having this until I went to the Acrobat 11 level.  Since I can no longer expect a PDF file to be usable by the person I send it to or for one sent to me to be readable, I am back to having to fax document or scan them as jpegs for sending. 

 

I get the same error trying to open the document under Acrobat Pro or Reader.


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