I am trying to print a Word DOC. I have tried the following methods:
1. The Print dialog from Microsoft Word. I select Adobe PDF. When the Save As box comes up, I type the file name, click Save, nothing happens.
2. I open Acrobat Pro. Under Select a Task, Create PDF. In the Open dialog box, DOC does not appear as a Supported Format.
3. I trag and drop the DOC file to Acrobat Distiller I get the message:
Warning: Messages file could not be created.
Start Time: Sunday, January 26, 2014 at 21:43:36
Source: myfile.doc
Destination: C:\myfile.pdf
Adobe PDF Settings: C:\ProgramData\Adobe\Adobe PDF\Settings\Standard.joboptions
%%[ Error: undefined; OffendingCommand: ÐÏ à¡± á ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 00 Hour(s) : 00 Minute(s) : 04.290 Second(s)
**** End of Job ****
I didn't install the PDF toolbar for Word. I previously used Acrobat 8 with no problems. I upgraded to XI with a site license.