Please find the event viewer error details as below;
Event Viewer error 1
Faulting application name: Acrobat.exe, version: 11.0.6.70, time stamp: 0x52b52919
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00002c22
Faulting process id: 0xfc
Faulting application start time: 0x01cf15d69d977e6c
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: unknown
Report Id: 386d3cf1-81cc-11e3-988a-e840f23c6431
Event Viewer error 2
Fault bucket 2355745, type 19
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: Acrobat.exe
P2: 11.0.6.70
P3: 52b52919
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 00002c22
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\aaa_aaa\Desktop\abc.pdf
C:\Users\aaa_aaa\Desktop\xyz.pdf
C:\Users\aaa_aaa\AppData\Local\Temp\WERC51A.tmp.WERInternalMetadata.xm l
These files may be available here:
C:\Users\aaa_aaa\AppData\Local\Microsoft\Windows\WER\ReportArchive\App Crash_Acrobat.exe_9031bf4eee22d4f44d386750bfb59c7dce181e_0d7ed714
Analysis symbol:
Rechecking for solution: 0
Report Id: 386d3cf1-81cc-11e3-988a-e840f23c6431
Report Status: 0