When I save a PDF as an Excel File, all of the data in the PDF is put into one column (AdobeXI)

Hi, thanks for taking the time...

I'm running a machine with Windows 7, Office 2010, and Acrobat XI.  When I save a specific PDF as an Excel workbook, all of the data in the original PDF is sorted correctly in four columns.  When the same task is performed on this file on another user's machine, all of the data is sorted into one column.  The user has the same versions of Windows, Office, and Acrobat.  I've attempted the "Repair installation" option but the problem persists.  Any suggestions?  Thanks again for helping,

-E