Hello.
Suddenly I was not able to print Office 2013 files / Autocad files / Internet Explorer pages directly to Adobe PDF Printer anymore on my WINDOWS 7 Ultimate x64 sp1 computer.
I have tried to uninstall and reinstall Acrobat X Pro, but the issue was not resolved.
Neither after updating to the latest version (10.1.9).
When I try to print from any software (Office 2013 / AutoCAD 2012 / Others), are displayed two windows:
a) the first one named "Printing (not responding)", with the information: "now printing the file..."
b) the second one named "Save PDF File As", to where I do not have access to the filename fied to insert it neither to click the "cancel" button to abort the print dialog. It seems that this window is not active.
I have to click on the red "X" button on the first window to shutdown the application. Here is the error dialog I got:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: EXCEL.EXE
Application Version: 15.0.4551.1510
Application Timestamp: 528bece9
Hang Signature: c8e1
Hang Type: 32
Waiting on Application Name: acrotray.exe
Waiting on Application Version: 10.0.0.396
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: c8e100fcd630e6760c7abd2fba3f982e
Additional Hang Signature 2: ae17
Additional Hang Signature 3: ae17043737b8c27016deab1151342ddf
Additional Hang Signature 4: c8e1
Additional Hang Signature 5: c8e100fcd630e6760c7abd2fba3f982e
Additional Hang Signature 6: ae17
Additional Hang Signature 7: ae17043737b8c27016deab1151342ddf
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
When I try to print a webpage in Internet Explorer using the same printer, I get an "Adobe PDF" window stating "Access is denied".
Can anyone help me restoring this feature?