My office uses a Canon iR-Advance C5035. I previously had a computer that was running an older version of Windows (XP, I think) and Adobe Acrobat Standard (6, maybe), and I was able to create PDFs with the scan function on the Canon.
This year we bought a new computer that is running Windows 8. I just purchased and installed Acrobat Standard XI, but I am unable to create PDFs using the Canon scanner. I keep getting a "Either scanner driver is not installed or scanner is not connected." error. When I look at the "Custom scan" option, the Canon doesn't even seem to be detected. I'm not sure how to address this problem and any help would be much appreciated. Thank you!
-Paul