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Bookmark problems in acrobat XI pro

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I have added new bookmarks to a document and after saving, the bookmarks have disappeared when the document is re-opened, in both acrobat and reader.  Now if I put the new bookmarks below the previous ones, it is fine, but then they will be in the wrong order. I tried editing the original bookmarks to change the order, but that doesn't work either.  This is really frustrating and I have to complete this document today.  Any help would be sincerely appreciated, thanks.  This is on windows 7 machine.  Just to add, the pages for which the bookmarks won't stick, were made in pages on a mac and exported as pdf.  The pages for which the bookmarks work were created in open office calc and exported as pdf.  This is the only difference between the different sections in the document.


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