I am having problems opening password-protected files created on a PC using Acrobat 9 Pro. I am running a MacBook Pro OSX 10.8.4 with Acrobat XI Pro. When I attempt to enter the password when prompted, a dialogue box pops up saying that I've entered the incorrect password. After many attempts, I am certain that the password entered is correct -- this is reinforced by the fact that i am able to open the same document using Mac's Preview software.
Any assistance would be appreciated!
Thanks.